Shipping & Returns

Shipping Information

Free Shipment WorldWide on all orders from AUD$150.00. Please tick the  Free Shipping box when at checkout. Shipping method will be Australia Post with Tracking Code. 

General Shipping Time/Methods
TimiAlare’s  shipping rates are as follows: Australia Post Real Time rates. This rates are calculated from Australia Post directly. All specified delivery days are estimates only. The delivery estimated days applies to working business days only, and does not include weekends or public holidays.

All orders are shipped within 1-3 business working days. If you have not received an order within 10 days (domestic) & 14 days (international), please notify TimiAlaere by email at: returns@timialaere.com.

Refunds and Returns
TimiAlaere will refund (minus the shipment cost) or exhange items bought from the online store, with a one off free postage/shipment for full priced items. 
NB. No refunds on item/s bought on sale, however item/s may be returned for exchanged with customer paid postage.

For Refunds the following conditions below applies:
1 - Notify returns@timialaere.com of your intention for a refund or exchange of the item/s.   All returns are subject to TimiAlaere receiving the item/s back within 14 days of purchase made domestically. And within 25 days of purchase made internationally.

2 - Items must be returned with their original packaging and, unless they are damaged prior to you receiving them, must still be in an unused condition. with swing tags still attached to the item/s.

Returns Process
To return an item, please send it to:

TimiAlaere
P O Box 219, Toorak. VIC 3142 Australia

And also include the following information: